Terms of Service

1. Service and accounts

Rap AI Video creates short AI-generated duet imitation videos with matching reference audio from two performer portraits you provide. It is a digital service delivered online. Some features may require an account; where guest access is offered, access to a result may depend on a browser cookie. Keep your account and device secure, provide accurate information, and tell us promptly if you suspect unauthorized use.

2. Inputs, consent, and acceptable use

You must own or have permission to use every photo you upload. Before starting a generation, you must confirm that each identifiable person shown is an adult and has agreed to the photo being processed to create an AI video. This confirmation is your statement to us; provider safety screening does not verify identity, age, consent or ownership. You give us and our processing providers a limited license to use your inputs solely to provide the requested service. Do not use the service to impersonate someone, deceive viewers about a real person, infringe intellectual property or privacy rights, create illegal or abusive content, or bypass service safeguards. We may restrict access to prevent abuse or comply with law.

3. Reference material, AI output, and providers

The Hotel Lobby template is prepared from a selected orange-stage duet reference, with matching reference audio. Availability is shown before checkout and generation. We do not claim ownership of the reference performance, and use of this service does not grant you rights in third-party material. Rap AI Video is independent and is not affiliated with or endorsed by the performers, music owners, or original production. You are responsible for obtaining the permissions needed for your intended use of the footage, photos and audio before publication. We may pause or remove a template in response to a rights concern.

Video generation depends on third-party AI and infrastructure providers. Output can be inaccurate, incomplete, delayed, or different from a reference; lip sync and subject likeness are not guaranteed. Review the result before publishing and comply with the rules of any platform where you share it. These terms do not replace permissions that may be needed for reference material or other protected content.

4. Credits and payment

Where checkout is enabled, each credit pack is a one-time purchase, with the final price and any taxes shown before you pay. An 8-second video uses 2 credits and a 15-second video uses 3. Guests can instead pay for one video: $6.90 for 8 seconds or $9.90 for 15 seconds, before applicable taxes. Credits do not represent cash and cannot be transferred. Any expiration period will be clearly shown before purchase. We do not offer an automatic subscription or automatic credit top-up at this time. Checkout is handled by Waffo Pancake; we do not receive or store full payment card details.

5. Refunds and billing issues

You may request a refund of an unused credit pack within 7 days of purchase. We will refund verified duplicate charges and honor any additional rights required by applicable law. Used credits are normally non-refundable. If generation fails, credits reserved for that generation are automatically returned to the paying account. For a guest video purchased directly, we automatically initiate a full refund of that video payment to its original payment method, including applicable taxes collected on that payment. Refunds show as processing until confirmed by the payment provider; bank posting time varies. The payment method used for the video determines the remedy, even if you sign in later. If a refund needs assistance, contact us with the task link. Send requests to lanmeiop@163.com; we aim to acknowledge them within 2 business days. The checkout will show the applicable refund terms before payment.

6. Privacy and security

Our Privacy Policy explains the data used for accounts, uploads, generation, analytics, and payment verification. Waffo Pancake handles card entry on its checkout. Please contact us if you believe your account or data has been compromised.

7. Availability and liability

We provide the service as available and cannot promise uninterrupted access, a specific generation time, or a particular creative result. To the extent allowed by applicable law, we are not liable for indirect or consequential losses. Nothing in these terms limits rights that cannot legally be excluded.

8. Rights reports, suspension, and changes

If a video depicts you without consent or you believe a template or output uses material in which you hold rights, email lanmeiop@163.com with the relevant URL or job ID, the material at issue, and a way to contact you. We will review reports and may pause access to a template or remove content while we assess them. We may also suspend access for serious misuse, fraud, or legal reasons. You can request account or data deletion by emailing us. We may update these terms and will post the new effective date here; material changes will be communicated by email to account holders or by a prominent site notice.

9. Disputes and governing law

Please contact us first at lanmeiop@163.com so we can try to resolve a dispute informally. These terms are governed by the laws of China, without limiting any mandatory consumer protections that apply where you live.